The Irving Convention Center at Las Colinas is committed to accommodating the needs of individuals with disabilities in accordance with the Americans with Disabilities Act.

For current information, please visit the Irving Convention Center’s ADA Accessibility page.

Texas Frightmare Weekend ADA Accessibility Policy

Texas Frightmare Weekend is committed to providing an accessible and enjoyable experience for all attendees. We follow all guidelines under the Americans with Disabilities Act and make reasonable modifications to ensure equal access to our event.

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General Accessibility

The Irving Convention Center at Las Colinas is fully accessible, including entrances, exhibit spaces, panel rooms, and vendor areas.

Texas Frightmare Weekend is committed to working with attendees on an individual basis to provide reasonable accommodations that allow full participation in the event.

If you need assistance at any time, please speak with a staff member at the event—we are here to help.

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Event Hours, Waiting & Entry Policy

Texas Frightmare Weekend operates on staggered entry times:

• Vendor & Staff Access: Operational access only (not open to attendees)
• VIP Early Entry: Begins Friday at 5:00 pm, Saturday at 10:00 am and Sunday at 10:00 am
• General Admission Entry: Begins Friday at 6:00 PM, Saturday at 11:00 am and Sunday at 11:00 am

Event Entry & Waiting Policy

VIP early entry is a paid ticket benefit.

For safety and security reasons, attendees are not permitted to wait inside the convention center prior to posted opening times. During this period, vendor and celebrity booths are unstaffed, and the lobby areas are not large enough to safely accommodate early crowding.

Since the building isn’t open to attendees yet, many people choose nearby locations if they want a comfortable place to sit before opening

Texas Frightmare Weekend provides accessible waiting options, seating, and line assistance once event entry begins to ensure all attendees can comfortably access the show.

However, Texas Frightmare Weekend provides reasonable accommodations to ensure all attendees can comfortably and safely access the event when doors open, including accessible waiting options and line assistance.

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Accommodations

We are happy to work with attendees to ensure equal access to the event. Available accommodations may include:

• Seating options for those unable to stand in long lines
• Virtual line/queue options when available
• Staff assistance when needed
• Flexible, case-by-case accommodations as appropriate

Additional accommodations can be requested in advance or onsite. Please speak with a staff member and we will work with you to find a reasonable solution.

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Companion Passes

We provide complimentary companion passes for personal care attendants or individuals assisting an attendee with a disability.

To request a companion pass:

• Contact us in advance, or
• Speak with staff at the event

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Line Access

Texas Frightmare Weekend provides reasonable accommodations to ensure equal access to autograph lines and other high-demand areas.

These may include:

• Access to seating while waiting
• Virtual queue options
• Assistance from event staff

Only VIP passes provide priority line access.
Early entry is a paid benefit and is not part of ADA accommodations.

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Accessible Waiting Options

We understand that waiting in long autograph lines can be difficult for some attendees.

To assist:

• Seating areas will be available for autograph lines
• Alternative waiting locations may be utilized when possible
• Virtual line systems may be issued for high-demand guests

Our goal is to ensure that no attendee is required to remain in a physically difficult or unsafe waiting situation in order to access autograph lines.

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Panels & Screenings

Accessible seating is available in panel and screening rooms.

Please note:

• Seating is first-come, first-served
• We recommend arriving at least 15 minutes early for best availability
• Due to high demand, seating cannot be guaranteed

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Photo Ops

We provide reasonable modifications for photo op lines when needed.

Attendees who are unable to wait in a standard queue may request:

• Seating while waiting
• Staff assistance

Please speak with photo op staff upon arrival for assistance.

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Medical Wristbands

Texas Frightmare Weekend does not utilize medical wristbands.

All accommodations are handled directly and individually through staff assistance.

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How to Request Assistance

To request accommodations:

• Contact us in advance using our CONTACT page (please note that advance requests may not be answered in time for the event. If you don’t hear back, please see our staff at the event for accommodations).
• Speak with any staff member at the event

We are committed to working with each attendee to ensure a positive and accessible experience.

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Additional Information

• The venue provides accessible parking and elevator access
• Event maps will indicate accessibility routes and elevators
• Interpreter services are not currently offered due to low demand

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Our Commitment

Texas Frightmare Weekend will always remain fully ADA compliant and will continue to provide reasonable accommodations as required by law.

We are dedicated to creating an inclusive environment where all attendees can enjoy the show.