FAQ

FAQ

FAQ

Frequently Asked Questions and Event Policies

Admission tickets are for event admission only and are not a guarantee that you will meet any particular guest(s) attending the event. Demand for some guests will be higher than others. Therefore, time may run out and guests may not be able to meet every attendee that wants to meet them. Tickets include admission to the event only and do not include meet and greets, autographs, photos with guests or merchandise unless specifically stated on the ticket’s description page. Autographs are sold by the guest and not Texas Frightmare Weekend. Autographs must be purchased at the guest’s booth during the event.

Tickets are limited and may not be available at the door.

No, wristbands are intended to be used by one person. Once they are attached they have to be cut or broken to remove and cannot be reused. Anyone caught sharing wristbands will be asked to leave and banned from future events.

The photo op schedule WILL BE available here.

All sales of tickets and other merchandise are final. Tickets and merchandise are non-refundable for any reason.

Yes, as long as it is a valid ticket. WARNING:
Tickets obtained from sources other than Growtix may be lost, stolen or counterfeit, and if so are void. Growtix nor Texas Frightmare Weekend will be liable for tickets purchased from outside sources. Buyer beware.

Tickets obtained from sources other than Growtix may be lost, stolen or counterfeit, and if so are void. Growtix nor Texas Frightmare Weekend will be liable for tickets purchased from outside sources. Buyer beware.

Yes, you can swap the name on the ticket in your Growtix dashboard.

Yes, you can swap your ticket for a different day in your GrowTix dashboard. However, you will not be able to upgrade or swap for sold out tickets.

We can exchange t-shirt sizes for you at the event while supplies last.

Yes, the guest charge per autograph. Convention tickets do not include autographs, photos or merchandise unless specifically stated in the ticket description. Many supply a photo or other memorabilia that they’ll autograph for you. The amount charged for autographs varies by celebrity and most will sign the merchandise that you bring for them to sign. Autograph prices are determined by the celebrity and/or their management. If we know the price then it will be listed on our GUESTS page. Just click each guest’s photo to see all of the info that we have. If it isn’t listed then we do not know the price. Some guest prices may not be known until the event.

Autograph and photo pricing supplied to us is available by clicking the photos here. If the info is not there, then we don’t currently have the info. Please check back!

Autographs are purchased directly from the guest at the event. Texas Frightmare Weekend has attempted to verify the pricing of autographs with either the guest or the management/agent/representative. All prices are determined by the guests and their representatives and not Texas Frightmare Weekend. Therefore, pricing is subject to change without notice and can be different at the event than what is stated on this website.

Autographs are purchased directly from the guest at the event. Texas Frightmare Weekend does not sell autographs. The same applies to photos on your device.

However, professional photo ops are purchased from our photographer. Please visit the Photo Op page for details.

Schedules are typically released approximately 2-3 weeks prior to the event as we are constantly adding guests and events all the way up to the event date.

Tickets are available for purchase online. Tickets are limited and may not be available for purchase at the door.

You will pick up your tickets at the hotel the day of the show. Registration booths will be set up in the hotel foyer for you to pick up your passes before and during the event. Please bring your QR code to claim your passes.

For our 2023 event, VIP Pass holders may use their line skips for five (5) designated guests (names announced approximately 2-3 weeks prior to the event). 

You can swap or upgrade your pass to another day by visiting your original order confirmation email. There is a link to manage your tickets in the email. Click that to exchange your pass. You may swap for tickets that are the same price or upgrade to any available passes at a higher price by paying the difference. Unfortunately, the Growtix system is not able to offer refunds for lower priced items. In this case, any price difference will be forfeited by the ticket purchaser.

Texas Frightmare Weekend has confirmed each guest personally. Situations out of control of the celebrity or Texas Frightmare Weekend may arise that prevent a guest from appearing at the show. We will announce cancellations as soon as we are made aware of them. All sales are final. Tickets will not be refunded. Please come to the convention to enjoy ALL of the guests and events.

Seats for all panels and screenings are limited and buying a ticket to the convention does not guarantee seating. VIP ticket holders will have first access to seating.

Panels and screenings are usually not full and have plenty of empty seats. However, some may be very popular and fill up very quickly.

We reserve the right to clear the room prior to any screening or panel to make sure that attendees waiting in line are able to be seated. Please do not sit in on a panel prior to the one you really want to see to try and hold a seat(s). Plan your attendance accordingly.

The sale of any and all goods and/or services by anyone besides official Texas Frightmare Weekend vendors is strictly prohibited. Anyone found engaging in such activities will be removed from the convention center and will forfeit their ticket purchase price and hotel room reservations. This includes and is not limited to selling anywhere on convention property including hotel rooms, event space and parking areas.

Vendors at Texas Frightmare Weekend are not allowed to share booth space. Any vendor found doing so will be removed from the event and will also forfeit the purchase price of all vendor space, tickets and hotel rooms.

Children 12 and under are admitted free. They will be ticketed at the door.

Guests and vendors will be open 6-11 p.m. Friday, 11 a.m.-7 p.m. Saturday and 11 a.m.-5 p.m. Sunday. VIP pass holders will gain access one hour early. Several parties, screenings and other activities will run throughout the day and after convention hours until around 2am.

Parking is $12 per day including in and out at the Irving Convention Center.

All props are subject to approval by a security officer. These may be tagged and secured for your safety and the safety of others.

No actual weapons or firearms are permitted at the convention.

Yes, cameras are allowed. The majority of our guests will be happy to take a photo with you! However, taking a photo with a celebrity is completely up to the individual celebrity. Please make sure to ask them first. Some guests will allow you to photograph them for free. Others may ask for a fee.

Additionally, if demand for a particular guest is high the guest may ask that photos not be taken with them in order to meet as many fans as possible.

ATTENTION: Video cameras may be used for personal use only. Please be courteous and ask before filming or photographing people. ALL video footage shot at the Texas Frightmare Weekend is for personal use ONLY. Under NO circumstances may anyone film video footage of the convention, convention events or convention celebrities for commercial use.

Yes, you may bring your own items for guests to sign. The guests will charge to sign your own item as well.

In general, yes. However, Texas Frightmare Weekend reserves the right to exclude guests from the free autograph option at their discretion. VIP autograph tickets are valued at up to $40. Attendee will be responsible to pay the difference in price if any.

All ages are permitted. Children 12 and under will be admitted FREE with an adult ticket purchase. All children must be accompanied by an adult. Children will be ticketed at will call.

ATTENTION: As this is a horror movie convention, there may be horror movie content on the convention floor, in the movie screenings, in Q&A’s and elsewhere during the event. While not a regular occurrence, violence, gore, strong language, drug references, nudity, etc. may be present in screenings, etc. Parental guidance is advised.

Guests and vendors will be open 6-11 p.m. Friday, 11 a.m.-7 p.m. Saturday and 11 a.m.-5 p.m. Sunday. VIP pass holders will gain access one hour early. Screenings run from 6 p.m. through midnight Friday and Saturday.