EXHIBITOR RESOURCES
Welcome TFW 2024 Exhibitors! We have compiled the following info in order to answer as many of your questions as possible. If you do not see the answer your are looking for, please see the contact link at the bottom of this page.
INSURANCE
All exhibitors must provide proof of insurance. To submit your COI, or purchase insurance, please click here:
If you are asked if you have additional insured, please answer YES and include the following:
Texas Frightmare Weekend LLC, ASM Global, Irving Convention and Visitor’s Bureau, and the City of Irving including its officers, officials, employees, Boards and Commissions and volunteers are included as Additional Insured as respects General Liability as required by written contract. Waiver of Subrogation applies as respects General & Employers Liability as required by written contract.
BOOTH LOCATION
ADDITIONAL VENDOR PASSES
Each vendor will receive two (2) Weekend Vendor Passes regardless of how many spaces were purchased. You may purchase up to four (4) additional passes.
EQUIPMENT AND SERVICES
What is included in my booth purchase?
Unless you answered our email asking how many tables and chairs you prefer, then your booth will contain the following.
Each 8′ x 8′ booth includes:
– One 6′ table
– 8′ of pipe and drape.
– Two chairs
Each 10′ x 10′ booth includes:
– One (1) 6′ table
– 10′ of pipe and drape
– Two chairs
PLEASE NOTE: We have updated your chair and table count based on your survey responses. If you responded, you will receive the amount of tables/chairs in your response.
Additional tables/chairs: You will be receiving an email from Superior Expo Services – SES. If you need to order additional tables or chairs, this email will have the order instructions. Remember, that your complete set up must fit inside the booth size that you purchase. Please note that the email will be sent to the email address that you registered your booth purchase with.
If you need additional equipment or did not receive the email, you can reach out to their Exhibitor Services Department at [email protected] directly for assistance in placing your order.
Electricity and WiFi
Vendor only, shared Wi-Fi will be supplied on a complimentary basis by The Irving Convention Center. Login info:
Dedicated Wi-Fi is available for purchase from the Irving Convention Center.
Electricity is not included in your booth purchase.
To purchase electricity and/or Wi-Fi please click here.
Advanced pricing is valid up until May 6th. After this date prices will increase and orders may be placed up until load in day.
For more information about WiFi and electricity, please contact exhibitor services at 972-401-7773 or [email protected].
LOAD IN / LOAD OUT
Vendor Load In
As we are no longer at a hotel venue, some procedures from previous events have changed for our debut year at the Irving Convention Center.
Vendor load in times:
- Friday May 17 from 8am to 4pm
Please note the load in times must be strictly observed. Vendors will only be able to load in and out during specified times. If you do not load in during these times, then you will forfeit your vendor space without a refund.
All vendors must load in via the Irving Convention Center loading docks located at the rear of the building. Vendors are strictly prohibited from loading in merchandise, equipment, displays and any other items through the front entrance of the convention center.
CHECK IN
We will have staff waiting outside at the loading entrance to check you in. You will receive your Exhibitor wristbands at this time. All exhibitors must wear these wristbands throughout the entire weekend or security will deny you entry. Please follow all instruction by TFW staff and on site security to ensure a safe and efficient load in.
Texas Frightmare Weekend will no longer supply labor or equipment for load in or load out. Be sure to bring your own man power, carts, two wheelers and any other items needed to fully load in/out and set up your booth.
DAILY VENDOR HOURS
Exhibitors will be able to enter the convention center Saturday and Sunday at the following times. You must wear your wristbands for access.
Saturday 8am
Sunday 8am
IMPORTANT: KNOW YOUR COMPANY NAME
When checking in at the Irving Convention Center, you must use the business name that you registered your booth with. ICC security will deny you entry if you do not use the correct business name.
Q- How do I find what name I registered with?
A- Search our vendor list for your company name here.
Load out
The exhibitor room will close on Sunday May 19th at 5:00 pm. All vendors must be completely clear of the exhibitor room at 10:00 PM.
PARKING
If you are driving in with a trailer, please contact us here to let us know. Trailer parking spots are very limited and will not be available for all. First come, first served. You must reserve this spot by May 3rd (pending availability).
All other vendors (standard vehicles, no trailers) should park at your hotel’s designated parking facility, the Irving Convention Center or other nearby garages. Please note that all parking in this area starts at approximately $12 per day or more.
SHIPPING
- Shipments may be sent to the advance warehouse up to thirty (30) days prior to Thursday, May 9,2024. Shipments must arrive by Thursday, May 9,2024, by 3:30 pm. No shipments will be received at the warehouse on weekends or holidays.
- Shipments arriving at the warehouse after Thursday, May 9,2024, will be charged a late warehouse fee of $160 in addition to any other charges incurred.
You will be receiving an email from the Irving Convention Center/Superior Expo Services (SES) containing the shipping rates, address and shipping instructions and other info. If you are shipping any packages to the event, please note that rates will change if packages are received after their cut off date. Read the email from SES very carefully for important info!
If you do not see the answer to your question, please feel free to contact us!
Thank you! Loyd